The creation and maintenance of a good environment for participatory activities with disadvantaged and marginalised groups require particular communication competencies and capacities. This article gives some useful elements on how to establish clear and constructive communication with the communities we work with.
This page contains the links to the Academic Output produced during the project’s lifetime and related to its different work packages.
Indeed, CultureLabs is composed of nine work packages, each of them representing a relevant aspect of the work, with a clear focus in terms of activities and contribution to the overall project objectives.
All work packages will strongly collaborate with each other through an iterative process and an incremental development, in order to ensure the achievement of the CultureLabs goals.
Recommendation for organisations towards constructive communication with communities
This booklet brings together twelve international projects that were selected and invited to present their results at the “Digital Technologies for Social Inclusion and Participation” symposium, organised by CultureLabs, in collaboration with Sheffield Hallam University, University College Cork, and the National Technical University of Athens. These twelve projects describe new models of collaboration and interaction between cultural heritage, digital technologies, and social innovation.
The booklet also features the work of Dr Jenny Kidd of Cardiff University, exploring museums, social media, and participation during the crisis caused by the COVID-19 pandemic.
The lack of granular and rich descriptive metadata highly affects the discoverability and usability of cultural heritage collections aggregated and served through digital platforms, such as Europeana, thus compromising the user experience. In this context, metadata enrichment services through automated analysis and feature extraction along with crowdsourcing annotation services can offer a great opportunity for improving the metadata quality of digital cultural content in a scalable way, while at the same time engaging different user communities and raising awareness about cultural heritage assets. To address this need, we propose the CrowdHeritage open end-to-end enrichment and crowdsourcing ecosystem, which supports an end-to-end workflow for the improvement of cultural heritage metadata by employing crowdsourcing and by combining machine and human intelligence to serve the particular requirements of the cultural heritage domain. The proposed solution repurposes, extends, and combines in an innovative way general-purpose state-of-the-art AI tools, semantic technologies, and aggregation mechanisms with a novel crowdsourcing platform, so as to support seamless enrichment workflows for improving the quality of CH metadata in a scalable, cost-effective, and amusing way.
This publication presents and discusses the results of a qualitative study aimed at identifying what role interactive digital technologies could play in facilitating the participation of communities at risk of exclusion (particularly migrants and refugees) in cultural and heritage-related activities.
Studies and practice in the cultural field have long acknowledged the importance of participatory approaches for engaging visitors of cultural institutions, however, it is only recently that we are talking about steps to connecting institutional heritage with civic initiatives that can aid social cohesion and community empowerment. In dialogue with ongoing practices in this context, CultureLabs aims to develop novel methodologies and digital tools that can facilitate the organisation and wider deployment of participatory projects around cultural heritage, focusing on the social inclusion of disadvantaged groups, and particularly of migrant communities. As a first step in this process, the CultureLabs team has conducted a series of interviews and surveys with the aim to identify and analyse the organisational needs and lessons learnt by different actors from the cultural, social, educational and public administration fields as well as the needs and viewpoints of different migrant communities. These needs have guided the design of an innovative online platform which seeks to offer a number of services for supporting more efficient and participatory governance of cultural heritage on one hand and for enabling inclusive and creative interactions with digital cultural heritage on the other. The CultureLabs platform will allow multiple and diverse stakeholders to discover and combine different resources and elements of best practices, the “ingredients”, in order to form new “recipes” for social innovation according to their own needs and objectives.
This article reflects on the process, outcomes and value generated by applying co-design to a large scale, long-term (4 years) collaboration involving designers, developers and cultural heritage professionals, with the goal of creating a platform for the realisation of tangible interactive installations. The project was pioneering in establishing and sustaining co-design for the introduction of sector-changing technology into the museum domain. Extensive Data about the co-design process itself were gathered, including interviews investigating the participants’ experiences and the impact on their practices. The paper provides insights from such case study, particularly with respect to value co-creation.
DELIVERABLE 2.1 RESULTS (Online survey and interviews)
DELIVERABLE 2.2 RESULTS (Face to face and telephone interviews)
DELIVERABLE 6.1 RECOMMENDATIONS: How to create a Safe(r) Space
DELIVERABLE 6.1 RECOMMENDATIONS: Towards constructive communication with communities
Workshop in Barcelona
This manual provides step-by-step instructions to support the facilitation of co-creation exercises for the CultureLabs pilots and for further projects at the intersection of Cultural Heritage and social inclusion.
The manual is based on the dynamics and exercises tested during the CultureLabs Ignition Workshop hat took place in Barcelona on 3rd and 4th July 2018. The content of the manual will be expanded and updated throughout the development of the CultureLabs project and thanks to the activities run in the pilots.
Last 3rd and 4th of July, in Barcelona, participants of the European project CultureLabs gathered in an intense and productive two day workshop at the huge ex-industrial-now-cultural “creation factory” Fabra i Coats.
The two-day session helped CultureLabs to be shaped as an increasingly more coherent project, in which actors share a common language and know each other’s understandings and goals for this three years journey.
CULTURELABS project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 770158. The sole responsibility for the content of this website lies with the CULTURELABS project.